Enquiry On IELTS Result
IELTS tests are highly reliable and errors rarely occur. If you are not satisfied with your test results or have any concerns, our Online Form for Enquiry On Results allows you to submit a request for a remark or review of your test results. This is available for both the IELTS Academic and IELTS General Training tests.
The Process of Placing an Enquiry on Results
$250 + HST
You may request an Enquiry on Results if you believe there is an error in your score or if you wish to get your results re-evaluated.
It is important that you request for a remark within six weeks of your test date. You must request by 9:00 am on the deadline date. If the deadline is a Saturday, Sunday, or a holiday, you must make the request by 9:00 am on the Friday before the deadline date.
Your test can only be remarked if you follow the below instructions:
- Fill in the following form. You may choose one or more parts of the test to be remarked: the fee is the same, $250.
- Make the payment online.
Remarking takes 2 to 21 days, depending on several factors including the number of sections requested for a remark.
On successful evaluation, you will receive an e-mail stating whether your band score has changed. If there is a change, you must return your previously issued Test Report Form in person or by mail before a new TRF can be issued.
Your EOR fees (less processing fee of $60) will be refunded if there is a change in your score. The processing fee is non-refundable.
If unsatisfied after the EOR process, you may follow the appeals process.
Refer to https://www.cambridgeenglish.org/help/enquiries-and-appeals to begin the appeals process, or contact us by phone, email, or in-person for more information.
